Krystal Urban Cancun Hotel

Sayil Avenue, Mza.1 Lote 4-07 Cancun 77500 Mexico, Cancun, Mexico, 77500  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Krystal Urban Cancun Hotel

Free Wi-Fi

Free Wi-Fi in rooms

Parking

USD 2 per day

Luggage storage
24-hour

Late check-in

24-hour check-in

24-hour reception

24-hour room service

24-hour security

Food/ Drinks

Poolside snack bar

A la carte restaurant

Coffee/Tea in lobby

Dining room

Shuttle

Airport shuttle

Fitness/ Gym

Fitness center

Swimming pool

Outdoor swimming pool

Overview

Krystal Urban Cancun is a deluxe 4-star hotel just minutes away from the pristine sandy beach offering 192 rooms with a panoramic view of the sea. Krystal Urban Cancun Hotel has been welcoming guests to its cozy rooms since 2009.

It lies within 25 minutes' walk of Punta Bete, El Eden Ecological Reserve and Museo Maya de Cancun. The center of Cancun is 3 km away from the venue.

There are a shopping mall and a supermarket located nearby.

Guests will find themselves a 15-minute walk from House of Culture train station. The hotel offers quick access to Cancun International airport, which is about 15 km away.

Rooms

The rooms in Krystal Urban Cancun Hotel come with a minibar, IDD phone, cable TV, a balcony and climate control. The property boasts views of the Caribbean Sea from its rooms. Other comforts include a microwave, coffee/tea makers and a dishwasher for self-catering.

Eat & Drink

The club restaurant serves dishes of Caribbean cuisine. Serving a wide assortment of dishes, Irori and La Dolce Vita are about 500 meters from the property.

A continental breakfast is served and charges are applicable. 

Services

Such business facilities as a business center and a conference room are also available on site.

Relax

On-site children facilities feature a play area, a pool and babysitting.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

private parking is possible on site at USD 2 per day.

Number of floors:   17.  Number of rooms:   192.

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Facilities

General

  • Non-smoking property
  • Free Wi-Fi
  • Paid parking
  • Safe deposit box
  • 24-hour check-in
  • 24-hour reception
  • Late check-in
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Air conditioning in public areas
  • Children are welcome
  • Luggage storage
  • Elevator
  • Currency exchange
  • Smoke detectors

Sports & Fitness

  • Fitness center
  • Water sports
  • Golf course

Services

  • Paid city shuttle
  • Airport shuttle
  • 24-hour room service
  • Housekeeping
  • Car rental
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Medical facilities service
  • Shops/Commercial services
  • Newspaper service
  • Bell staff/Porter

Dining facilities

  • Half board
  • Paid breakfast
  • A la carte restaurant
  • Poolside snack bar
  • Coffee/Tea in lobby

Meeting facilities

  • Business center
  • Meeting/ Banquet facilities
  • Business services

Children's facilities

  • Babysitting/Child services
  • Children's pool
  • Children's play area

Leisure facilities

  • Outdoor swimming pool
  • Garden area
  • Free cabanas
  • Spa & wellness center

Room view

  • City view

Room facilities

  • Free Wi-Fi in rooms
  • In-room air conditioning
  • Heating
  • Paid in-room safe
  • Mini-bar
  • Dining room
  • Terrace
  • Balcony
  • Wardrobe
  • Tea and coffee facilities
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Private bathroom
  • Steam shower
  • Hair dryer on request
  • Towels
  • Room toiletries
  • Lighted makeup mirror

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Paid movies/Video
  • International calls
  • Direct dial telephone
  • AM/FM alarm clock

Policies

Check-in

  • from  12 pm

Check-out

  • until  3 pm

How to reach hotel

hotel Krystal Urban Cancun Hotel Cancun location
Show big map »

Hotel Address:

Sayil Avenue, Mza.1 Lote 4-07 Cancun 77500 Mexico, Cancun, Mexico, 77500

Get directions
City Center
  • Cancun
    2.9 km
Airports
Restaurants
  • Irori (cuisine: Japanese)
    450 m
  • I Famosi Pasta (cuisine: Italian)
    720 m
Beaches
  • Playa Las Perlas
    2.2 km
Hotel information
  • Check-in:
    from  12 pm
  • Check-out:
    until  3 pm
  • Number of floors:
    17
  • Number of rooms:
    192

Hotel Awards

MexicanHOTEL AWARDSHighly RecommendedCancunKrystal Urban Cancun

According to guest reviews, the hotel has been rated as
Best Family Hotels in Mexico

Use Badge

Rooms and availability

Krystal Urban Cancun photos Room
Standard Double Room
Bed type: King-size bed or 1 Single bed or Twin beds
Size: 39 m²
Check Prices
  • Air conditioning
  • Shower
— Less information+ More information

Standard|1 King - Non-Smoking - Standard - City View

Room facilities
    Krystal Urban Cancun photos Room
    Standard King Room
    Bed type: King-size bed
    Size: 39 m²
    Check Prices
    • Air conditioning
    • Shower
    — Less information+ More information

    Standard|1 King - Non-Smoking - Standard - City View

    Room facilities
      Krystal Urban Cancun photos Room
      Standard Triple Room
      Bed type: Sleeping arrangements for 3 persons
      Size: 39 m²
      Check Prices
      • Shower
      — Less information+ More information
      Room facilities

        How to reach hotel

        hotel Krystal Urban Cancun Hotel Cancun location
        Show big map »

        Hotel Address:

        Sayil Avenue, Mza.1 Lote 4-07 Cancun 77500 Mexico, Cancun, Mexico, 77500

        Get directions
        City Center
        • Cancun
          2.9 km
        Airports
        Restaurants
        • Irori (cuisine: Japanese)
          450 m
        • I Famosi Pasta (cuisine: Italian)
          720 m
        Beaches
        • Playa Las Perlas
          2.2 km
        Hotel information
        • Check-in:
          from  12 pm
        • Check-out:
          until  3 pm
        • Number of floors:
          17
        • Number of rooms:
          192

        Hotel Awards

        MexicanHOTEL AWARDSHighly RecommendedCancunKrystal Urban Cancun

        According to guest reviews, the hotel has been rated as
        Best Family Hotels in Mexico

        Use Badge

        Krystal Urban Cancun Location

        Legend
        • Current hotel
        • Hotels nearby
        • Other hotels
        • Airports
        • Underground stations
        • Train stations
        • Parks
        • Tourist attractions
        • Museums
        • Convention centers
        • Stadiums
        • Food and meals
        • General

        Hover above the icons to see hotel photo and details.

        Click the hotel to go to the main hotel page.

        Route Planner
        Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

        What's nearby

        Tourist attractions

        • Chichen Itza - 1.2 km
        • Cancún - 2.0 km
        • Crococun Zoo - 2.8 km

        Popular areas

        • City Center - 2.8 km

        Places of interest

        • Ceviche's Fountain - 900 m
        • Cristo Rey Church - 1.5 km
        • Cancun Bus Station - 1.7 km

        Shopping areas

        • Plaza Las Americas - 500 m
        • Plaza Nichupte - 1.4 km
        • Mercado 23 - 2.2 km
        • mercado 23 - 2.2 km
        • La Gran Plaza Cancun - 3.5 km

        Monuments and Landmarks

        • Cancun Government Palace - 1.3 km
        • Cancun Bus Station - 1.7 km
        • Mercado 28 - 1.8 km

        Stadiums

        • Cancun Bullfight ring - 100 m
        • Beto Avila Stadium - 1.7 km
        • Tecnologic Stadium - 1.9 km
        • Toro Valenzuela Stadium - 3.2 km
        • Estadio Toro Valenzuela - 3.2 km

        Parks

        • Kabah park - 1.9 km
        • Kabah Urban Park - 1.9 km

        Galleries

        • House of Culture - 1.3 km
        • Casa de la cultura - 1.3 km
        • Plaza las Américas Cancún Mall - 4.7 km

        Public parking

        • AMERIMED Hospital Cancun - 600 m

        Marina

        • Gran Puerto Cancún - 3.9 km

        Local attractions

        • Iglesia de Cristo Rey - 1.6 km
          Margaritas, 15 esquina Tulipanes Sm, 22, Cancun
        • Torre Escenica - 2.0 km
          Blvd. Kukulkan km 4.2 El Embarcadero, Cancun
        • Playa Las Perlas - 2.2 km
          CancunMexico
        • Museo Maya de Cancun - 2.0 km
          Blvd. Kukulkan km. 16.5, Cancun
        • La Sagrada Familia - 2.0 km
          Calle Bacalar S/N SM 30, Cancun

        Restaurants nearby

        • Irori - 450 m

          Address: Avenida Tulum
          Phone: 892-3072

          74% likes this, based on 57 reviews
          Cuisine: Japanese
          Price Range: CAD 24 - CAD 31

        • La Dolce Vita - 790 m

          Address: Av. Coba N. 87 downtown
          Phone: +52 998 8843393

          74% likes this, based on 454 reviews
          Cuisine: Italian
          Price Range: CAD 21 - CAD 46

        • Locanda Paolo - 930 m

          Address: DownTown Cancun. Bonampak Avenue 145. Corner with Jurel street. Sm 3
          Phone: + 52 998 8872627

          96% likes this, based on 126 reviews
          Cuisine: Italian

        • I Famosi Pasta - 720 m

          Address: Av. Acanceh
          Phone: 9982538766

          90% likes this, based on 36 reviews
          Cuisine: Italian
          Price Range: CAD 12 - CAD 31

        • Peter's Restaurante - 840 m

          Address: Av. Bonampak 71 - 72
          Phone: 998 2519310

          81% likes this, based on 391 reviews
          Cuisine: International, Mexican
          Price Range: CAD 24 - CAD 62

        Hotel information
        • Check-in:
          from  12 pm
        • Check-out:
          until  3 pm
        • Number of floors:
          17
        • Number of rooms:
          192

        Hotel Awards

        MexicanHOTEL AWARDSHighly RecommendedCancunKrystal Urban Cancun

        According to guest reviews, the hotel has been rated as
        Best Family Hotels in Mexico

        Use Badge

        Hotels nearby
        Real Inn Cancun
        4 stars
        5 km
        Cities nearby

        Krystal Urban Cancun Reviews

        Guest reviews are submitted by our customers after their stay at Krystal Urban Cancun

        Average guest rating

        6.8out of 10
        Very good
        Based on 7 reviews

        Guest reviews

        • Group of friends
          7.4

          Very comfortable and stylish room, great shower too.

          The room was spotless, except we found a dead scorpion on the floor - when we notified staff they didn't even apologise, just told us we wouldn't find any more.

        • Older travelers
          7.8

          The room is comfortable and clean and quiet. The hotel is new and well designed. The staff is very helpful. Value of money is good. Well located downtown and close to a huge mall and public transportation.

          (1) There is a very nice balcony with excellent view of the sea, but not a single chair to enjoy that balcony; there should be at least 2 comfortable chairs; (2) When you take a shower, the whole bathroom is flooded with water -- very inconvenient; (3) There should be a door between the shower room and the toilet room; it is not pleasant when one is brushing his or her teeth while the other is heavily taking advantage of the toilet! (4) the cleaning ladies make a lot of noise in the hallway early in the morning.

        • Single
          8.2

          The room was really very very nice, with lots of comfort and great view facing the sea.

          The reception area doesnt look like a 5 star hotel and 2 different credit-cards didn't work there.

        • Single
          6.2

          The staff was really helpful

          The walls were quite thin, I could hear my neighbours enjoying a "passionate" moment.

        • Older travelers
          9.6

          Beautiful spacious room, very modern bathroom

          Some things were lacking in the room: suitcase carrier, a minibar, a lazy chair. Perhaps this is due to the recent opening of the hotel. Unfortunately only a jungle shower head is available which it makes impossible not to wet your hair.

        How to reach hotel

        hotel Krystal Urban Cancun Hotel Cancun location
        Show big map »

        Hotel Address:

        Sayil Avenue, Mza.1 Lote 4-07 Cancun 77500 Mexico, Cancun, Mexico, 77500

        Get directions
        City Center
        • Cancun
          2.9 km
        Airports
        Restaurants
        • Irori (cuisine: Japanese)
          450 m
        • I Famosi Pasta (cuisine: Italian)
          720 m
        Beaches
        • Playa Las Perlas
          2.2 km
        Hotel information
        • Check-in:
          from  12 pm
        • Check-out:
          until  3 pm
        • Number of floors:
          17
        • Number of rooms:
          192

        Hotel Awards

        MexicanHOTEL AWARDSHighly RecommendedCancunKrystal Urban Cancun

        According to guest reviews, the hotel has been rated as
        Best Family Hotels in Mexico

        Use Badge