Krystal Urban Cancun Hotel

Avd Sayil Sm 4-07, Cancun, Mexico, 77500  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Krystal Urban Cancun Hotel

 Free Wi-Fi

Free Wi-Fi in rooms

 Parking

Paid parking

 24-Hour

24-hour reception

 Swimming Pool

Outdoor swimming pool

 Fitness/Gym

Fitness center

 Sports activities

Golf course

 Spa and relaxation

Spa & wellness center

 Breakfast

Overview

Featuring an outdoor swimming pool and a golf course, Krystal Urban Cancun Hotel offers cozy rooms overlooking the sea.

This hotel is located in a natural area, just 550 meters from Iglesia de Cristo Rey, Plaza Las Americas and Cancun Government Palace. The hotel is set 650 meters away from House of Culture, Avenida Kukulkan and AMERIMED Hospital Cancun.

Quick access to restaurants, an aquarium and casinos is provided.

House of Culture train station is a 15-minute walk from the property. Cancun International airport is 15 minutes' drive from away.

Rooms

Krystal Urban Cancun Hotel offers 192 guestrooms appointed with a minibar, a mirror, a laptop-size safe, a private balcony and satellite TV with all the sights of Cancun within easy access. Guests can enjoy a panoramic view of the Caribbean Sea from their rooms. They feature bathrooms with toiletries, a hairdryer and a sink.

Eat & Drink

The club restaurant serves Caribbean dishes. The delightful bar serves a selection of tea and coffee.

A continental breakfast is served and charges are applicable. 

Services

Along with free parking, a lift and a baggage storage there are a business center and a conference room available on the premises.

Relax

Krystal Urban Cancun Hotel offers a play area and a pool for guests travelling with children.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Free public parking is possible on site.

Number of floors:   17.  Number of rooms:   192.

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Facilities

General

  • Free Wi-Fi
  • Paid parking
  • Late check-in/-out
  • 24-hour reception
  • Non-smoking rooms
  • Air conditioning in public areas
  • Children are welcome
  • 24-hour security
  • Safe deposit box
  • Smoke detectors
  • No pets allowed
  • Currency exchange
  • Luggage storage
  • Elevator
  • Rooms/Facilities for disabled

Sports & Fitness

  • Water Sports
  • Golf course
  • Fitness center

Services

  • Airport shuttle
  • Paid city shuttle
  • 24-hour room service
  • Bell staff/Porter
  • Car rental
  • Dry cleaning
  • Self-service laundry
  • Medical facilities service
  • Shops/Commercial services
  • Newspaper service
  • Tours/Ticket assistance
  • Wake up service

Dining facilities

  • Half board
  • Paid breakfast
  • A la carte restaurant
  • Poolside snack bar
  • Coffee/Tea in lobby

Meeting facilities

  • Business center
  • Conference room
  • Meeting/Banquet facilities

Children's facilities

  • Babysitting/Child services
  • Children's play area
  • Children's pool

Leisure facilities

  • Outdoor swimming pool
  • Spa & wellness center
  • Free cabanas
  • Garden area

Room view

  • City view

Room facilities

  • Free Wi-Fi in rooms
  • In-room air conditioning
  • Heating
  • Paid in-room safe
  • Mini-Bar
  • Tea and coffee facilities
  • Dining room
  • Terrace
  • Balcony
  • Rollaway/Extra bed
  • Wardrobe
  • Ironing facilities
  • In-room desk
  • Mirror
  • Fan/Extractor

Bathroom

  • Private bathroom
  • Steam shower
  • Room toiletries
  • Hair dryer
  • Towels
  • Lighted makeup mirror
  • Hair dryer on request

Media

  • Paid movies/Video
  • Flat-screen TV
  • Cable/Satellite television
  • Direct dial telephone
  • International calls
  • AM/FM alarm clock

Policies

Check-In

  • from  1 am

Check-Out

  • until  1 am

Children and extra beds

  • All children under the age of 12 may stay at the price of USD 7 per person per night in an extra bed. 
  • Maximum capacity of cribs in a room is 1. 

How to reach hotel

hotel Krystal Urban Cancun Hotel Cancun location
Show big map »

Hotel Address:

Avd Sayil Sm 4-07, Cancun, Mexico, 77500

Get directions
City Center
  • Cancun
    2.9 km
Airports
Restaurants
  • Irori (cuisine: Japanese)
    450 m
  • I Famosi Pasta (cuisine: Italian)
    720 m
Beaches
  • Playa Las Perlas
    2.2 km
Hotel information
  • Check-In:
    from  1 am
  • Check-Out:
    until  1 am
  • Number of floors:
    17
  • Number of rooms:
    192

Hotel Awards

MexicanHOTEL AWARDSHighly RecommendedCancunKrystal Urban Cancun

According to guest reviews, the hotel has been rated as
Best Family Hotels in Mexico

Use Badge

Rooms and availability

Krystal Urban Cancun Double RoomKrystal Urban Cancun Double RoomKrystal Urban Cancun Double RoomKrystal Urban Cancun Double Room
Double Room
Bed type: Twin beds or Double beds or Double bed
Size: 39 m²
Check Prices
  • Air conditioning
  • Private bathroom
— Less information+ More information

Standard Double Room - Breakfast included

Room facilities
    Krystal Urban Cancun Standard Triple RoomKrystal Urban Cancun Standard Triple RoomKrystal Urban Cancun Standard Triple Room
    Standard Triple Room
    Bed type: Sleeping arrangements for 3 persons or Double beds
    Size: 39 m²
    Check Prices
    • Air conditioning
    • Private bathroom
    — Less information+ More information

    The Standard Room features a balcony with pool and city views, as well as black out shades. Among its amenities are a working desk, ironing facilities, safety deposit box, cable TV and tea/coffee maker. The private bathroom has a shower, a hairdryer and a Vanity mirror. Free toiletries are also available.

    Room facilities

      How to reach hotel

      hotel Krystal Urban Cancun Hotel Cancun location
      Show big map »

      Hotel Address:

      Avd Sayil Sm 4-07, Cancun, Mexico, 77500

      Get directions
      City Center
      • Cancun
        2.9 km
      Airports
      Restaurants
      • Irori (cuisine: Japanese)
        450 m
      • I Famosi Pasta (cuisine: Italian)
        720 m
      Beaches
      • Playa Las Perlas
        2.2 km
      Hotel information
      • Check-In:
        from  1 am
      • Check-Out:
        until  1 am
      • Number of floors:
        17
      • Number of rooms:
        192

      Hotel Awards

      MexicanHOTEL AWARDSHighly RecommendedCancunKrystal Urban Cancun

      According to guest reviews, the hotel has been rated as
      Best Family Hotels in Mexico

      Use Badge

      Krystal Urban Cancun Location

      Legend
      • Current hotel
      • Hotels nearby
      • Other hotels
      • Airports
      • Underground stations
      • Train stations
      • Parks
      • Tourist attractions
      • Museums
      • Convention centers
      • Stadiums
      • Food and meals
      • General

      Hover above the icons to see hotel photo and details.

      Click the hotel to go to the main hotel page.

      Route Planner
      Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

      What's nearby

      Tourist attractions

      • Chichen Itza - 1.2 km
      • Cancún - 2.0 km
      • Crococun Zoo - 2.8 km

      Popular areas

      • City Center - 2.8 km

      Places of interest

      • Cancun Bus Station - 1.7 km
      • Mercado 28 - 1.8 km

      Shopping areas

      • Plaza Las Americas - 500 m
      • Plaza Nichupte - 1.4 km
      • mercado 23 - 2.2 km
      • La Gran Plaza Cancun - 3.5 km

      Stadiums

      • Estadio Toro Valenzuela - 3.2 km

      Parks

      • Kabah park - 1.9 km

      Galleries

      • Casa de la cultura - 1.3 km
      • Plaza las Américas Cancún Mall - 4.7 km

      Marina

      • Gran Puerto Cancún - 3.9 km

      Local attractions

      • Iglesia de Cristo Rey - 1.6 km
        Margaritas, 15 esquina Tulipanes Sm, 22, Cancun
      • Torre Escenica - 2.0 km
        Blvd. Kukulkan km 4.2 El Embarcadero, Cancun
      • Playa Las Perlas - 2.2 km
        CancunMexico
      • Museo Maya de Cancun - 2.0 km
        Blvd. Kukulkan km. 16.5, Cancun
      • La Sagrada Familia - 2.0 km
        Calle Bacalar S/N SM 30, Cancun

      Restaurants nearby

      • Irori - 450 m

        Address: Avenida Tulum
        Phone: 892-3072

        74% likes this, based on 57 reviews
        Cuisine: Japanese
        Price Range: CAD 26 - CAD 33

      • La Dolce Vita - 790 m

        Address: Av. Coba N. 87 downtown
        Phone: +52 998 8843393

        74% likes this, based on 454 reviews
        Cuisine: Italian
        Price Range: CAD 22 - CAD 49

      • Locanda Paolo - 930 m

        Address: DownTown Cancun. Bonampak Avenue 145. Corner with Jurel street. Sm 3
        Phone: + 52 998 8872627

        96% likes this, based on 126 reviews
        Cuisine: Italian

      • I Famosi Pasta - 720 m

        Address: Av. Acanceh
        Phone: 9982538766

        90% likes this, based on 36 reviews
        Cuisine: Italian
        Price Range: CAD 13 - CAD 33

      • Peter's Restaurante - 840 m

        Address: Av. Bonampak 71 - 72
        Phone: 998 2519310

        81% likes this, based on 391 reviews
        Cuisine: International, Mexican
        Price Range: CAD 26 - CAD 66

      Hotel information
      • Check-In:
        from  1 am
      • Check-Out:
        until  1 am
      • Number of floors:
        17
      • Number of rooms:
        192

      Hotel Awards

      MexicanHOTEL AWARDSHighly RecommendedCancunKrystal Urban Cancun

      According to guest reviews, the hotel has been rated as
      Best Family Hotels in Mexico

      Use Badge

      Hotels nearby
      Real Inn Cancun
      3 stars
      5 km
      Cities nearby

      Krystal Urban Cancun Reviews

      Guest reviews are submitted by our customers after their stay at Krystal Urban Cancun

      Average guest rating

      7.4out of 10
      Very good
      Based on 6 reviews

      Individual guest reviews

      • Group of friends
        7.4

        Very comfortable and stylish room, great shower too.

        The room was spotless, except we found a dead scorpion on the floor - when we notified staff they didn't even apologise, just told us we wouldn't find any more.

      • Older travelers
        7.8

        The room is comfortable and clean and quiet. The hotel is new and well designed. The staff is very helpful. Value of money is good. Well located downtown and close to a huge mall and public transportation.

        (1) There is a very nice balcony with excellent view of the sea, but not a single chair to enjoy that balcony; there should be at least 2 comfortable chairs; (2) When you take a shower, the whole bathroom is flooded with water -- very inconvenient; (3) There should be a door between the shower room and the toilet room; it is not pleasant when one is brushing his or her teeth while the other is heavily taking advantage of the toilet! (4) the cleaning ladies make a lot of noise in the hallway early in the morning.

      • Single
        8.2

        The room was really very very nice, with lots of comfort and great view facing the sea.

        The reception area doesnt look like a 5 star hotel and 2 different credit-cards didn't work there.

      • Single
        6.2

        The staff was really helpful

        The walls were quite thin, I could hear my neighbours enjoying a "passionate" moment.

      • Older travelers
        9.6

        Beautiful spacious room, very modern bathroom

        Some things were lacking in the room: suitcase carrier, a minibar, a lazy chair. Perhaps this is due to the recent opening of the hotel. Unfortunately only a jungle shower head is available which it makes impossible not to wet your hair.

      How to reach hotel

      hotel Krystal Urban Cancun Hotel Cancun location
      Show big map »

      Hotel Address:

      Avd Sayil Sm 4-07, Cancun, Mexico, 77500

      Get directions
      City Center
      • Cancun
        2.9 km
      Airports
      Restaurants
      • Irori (cuisine: Japanese)
        450 m
      • I Famosi Pasta (cuisine: Italian)
        720 m
      Beaches
      • Playa Las Perlas
        2.2 km
      Hotel information
      • Check-In:
        from  1 am
      • Check-Out:
        until  1 am
      • Number of floors:
        17
      • Number of rooms:
        192

      Hotel Awards

      MexicanHOTEL AWARDSHighly RecommendedCancunKrystal Urban Cancun

      According to guest reviews, the hotel has been rated as
      Best Family Hotels in Mexico

      Use Badge